SMS Terms & Opt-In
How Foundation Home and Financial uses SMS text messages for account authentication.
Summary: Foundation Home and Financial uses SMS text messages to send you one-time verification codes when you sign up for or log in to your account. There is no marketing, no promotional content, and no calls — only authentication codes you request by signing in.
Program description
The Foundation Home and Financial authentication program sends one-time, eight-digit verification codes to your mobile phone via SMS text message. These codes are used exclusively to verify your identity when you create an account, sign in to an existing account, or perform certain sensitive actions within our web or mobile applications.
This is a transactional messaging program. We do not send marketing, promotional, or informational messages through this program.
How you opt in
You opt in to receive SMS authentication messages through our web-based signup form. The opt-in process requires affirmative action on your part:
- You enter your first name, last name, mobile phone number, and email address on the signup form (shown at the top of this page and in our web and mobile applications).
- You review the consent language and actively check the unchecked SMS consent checkbox. The checkbox is unchecked by default.
- The Create account button remains disabled until the consent checkbox is checked. Once checked, the button becomes enabled and you may submit the form.
- You tap Create account to submit your signup. This completes your affirmative opt-in.
By providing your mobile phone number, checking the consent checkbox, and submitting the signup form, you expressly consent to receive SMS text messages from Foundation Home and Financial at the phone number provided, sent using an automated system. You confirm that you are the subscriber to or customary user of the phone number provided.
Consent to receive these SMS messages is not a condition of any purchase. However, because our authentication model is entirely SMS-based, you will not be able to sign in to your Foundation Home and Financial account without receiving these messages.
What messages you will receive
You will receive short, automated text messages containing an eight-digit verification code. A typical message looks like this:
Foundation: Your verification code is 12345678. It expires in 3 minutes. Reply HELP for help, STOP to opt out.
Message frequency
Message frequency varies based on your account activity. You will receive one SMS message each time you initiate a sign-up, a login, or a sensitive account action that requires re-verification. Most users receive a few messages per month; frequent users may receive more.
Message and data rates
Message and data rates may apply. The exact cost depends on your mobile carrier and your service plan. Foundation Home and Financial does not charge you to send or receive these messages, but your carrier may. Please contact your mobile carrier for details about your plan.
How to opt out
You can opt out of receiving SMS authentication messages at any time by replying STOP to any message you receive from us. After you reply STOP, you will receive one final confirmation message and then no further SMS messages from this program.
Important: Because our authentication model is entirely SMS-based, opting out will prevent you from being able to sign in to your Foundation Home and Financial account. If you opt out and later wish to regain access, you can re-enroll by replying START to resume messages, or by contacting support at the email address below.
How to get help
For help with the SMS program, reply HELP to any message from us. You can also contact our support team directly:
Supported carriers
This program is available on major U.S. wireless carriers, including (but not limited to) AT&T, T-Mobile, Verizon Wireless, U.S. Cellular, and their respective affiliates. Carriers are not liable for delayed or undelivered messages. Service is available only to U.S. phone numbers at this time.
Privacy
We treat your mobile phone number as personal information and handle it in accordance with our Privacy Policy. We do not sell or share your phone number with third parties for their marketing purposes. We do share your phone number with the carrier networks and our SMS delivery provider solely for the purpose of delivering the messages you have requested.
Changes to these terms
We may update these SMS terms from time to time. If we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you in-app or by email. Your continued use of our authentication system after such changes constitutes your acceptance of the updated terms.
Contact
If you have questions about these SMS terms, please contact us at support@foundationhomeandfinancial.com.